Messaging & automations

One inbox, answers even at night

Instagram and Facebook private messages centralised, the full history of every conversation, and automations that take over the repetitive questions.

All features

The unified inbox

Every Instagram private message and every Facebook Page message lands in the same inbox, with the full conversation history. You reply from Perroly; the other person receives your answer on their network, as usual.

Comments are covered too: reply to Instagram, Facebook and YouTube comments without switching tabs.

Hi, is this still available?
Hello! Yes, a few pieces left. Want the direct link?
Yes, the link!See sizes
Yes, the link!
Here it is: perroly.shop/collection — enjoy!
Automatically answered by a Flow

Seven triggers that reply for you

On Instagram and Facebook, automations react to events on your account:

  • Welcome message on a first conversation
  • Away message outside your hours
  • Keyword detected in a comment
  • Keyword detected in a private message
  • Your account mentioned in a story
  • Reply to one of your stories
  • A contact arriving from an ad

The visual scenario editor

Each trigger can send a simple reply — or launch a scenario: a complete automatic conversation with messages, choice buttons, branches based on the answer and contact tags. All built with drag and drop, without a line of code, for Instagram and Facebook.

Automations run exclusively through Meta’s official interfaces: the platform’s rules are enforced by design.

The limits, plainly

Unified messaging and automations cover Instagram and Facebook. LinkedIn, TikTok, YouTube and Threads private messages are not supported — if that changes, this page will be updated.

Ready to take back control of your socials?

Join Perroly and manage Instagram, Facebook, LinkedIn, TikTok, YouTube and Threads from a single interface.

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