The Perroly Channel: built-in team messaging
The Perroly Channel is a discussion space reserved for your team, sitting inside Messaging next to your Instagram and Facebook conversations.
Where to find it
Inside Messaging, the Perroly Channel appears as an extra tab, under the Perroly logo, next to Instagram and Facebook.
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Perroly screen: Messaging with the Perroly Channel tab visible next to the Instagram and Facebook tabs.
What you can send
Text, voice notes, photos, videos and files. Quoted replies work like on WhatsApp, to answer a specific message inside an active conversation.
- Text and voice notes.
- Photos, videos and files.
- Quoted replies and @ mentions.
Who sees what
Every new member gets an automatic welcome note when they join. Anyone can delete their own messages; admins can additionally delete anything and mute the channel for someone if needed.
Frequently asked questions
Does the Perroly Channel replace Slack or WhatsApp for the team?
Not necessarily, but it avoids switching tools for exchanges directly tied to managing social media inside Perroly.
Do clients have access to the Perroly Channel?
No. The channel is reserved for internal members of your Perroly team, separate from Instagram and Facebook conversations with clients or followers.
Is the Perroly Channel one shared space, or can several be created?
There is a single Perroly Channel per account: it is the team’s global discussion space, not a separate channel per client or project.
Can a deleted message be recovered afterward?
No, deletion is final, whether a member deletes their own message or an admin deletes someone else’s.
Do I need a connected social account to use the Perroly Channel?
No, the channel works independently of any connected Instagram or Facebook account: it is a space that belongs to your Perroly team.